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Program Overview

Admission Requirements

Information Kit

Student Testimonials

Readiness Quiz

Diploma Summary

The Medical Office Assistant and Unit Clerk Diploma in Toronto offered by ABM College is designed to prepare students for a variety of administrative roles in the rapidly growing healthcare industry. This comprehensive program combines classroom learning with practical hands-on training, equipping students with the skills they need to thrive in medical offices, hospitals, and other healthcare settings.

Toronto’s healthcare landscape is one of the most diverse and dynamic in Canada, providing a multitude of career opportunities for graduates. The program’s accelerated format ensures that students can transition into their new careers quickly while gaining a solid foundation in medical office management and unit clerk duties. Upon graduation, students can pursue rewarding careers as Medical Office Assistants, Unit Clerks, Medical Transcriptionists, or Administrative Assistants in hospitals, clinics, insurance companies, and other healthcare facilities.

Medical Office Assistant and Unit Clerk

Diploma Highlights

Master core office management skills to ensure smooth operations in medical offices and clinics, including patient scheduling, medical transcription, and record management.

Learn to navigate healthcare-specific software like Accuro, Med Access, and Microsoft Office for efficient administrative work.

Gain fluency in medical terminology and communication skills vital for collaborating with patients and medical professionals.

Understand billing, coding, and insurance claims management, integral to healthcare financial operations.

Apply your skills in a practicum placement that provides real-world experience, giving you a competitive edge as you begin your career.

Career Opportunities

Hospital Unit Clerk

Medical Clinic Office Assistant

Medical Receptionist

Laboratory Clerk

Physician’s Assistant

Salary Range

Medical Office Assistant and Unit Clerk Course Curriculum

This course outlines the organizational structure and different departments of a hospital. Students will understand the vital responsibilities of a clinical secretary and their roles. The process involved in admissions, discharge, and transfer of the patient will be covered in this course. Procedures related to oxygenation and inhalation, ileostomy, colostomy, mammograms, CT, and MRI are all covered in great detail.

This course covers the concepts of health and safety. It details strategies about infection control and disease prevention. It explains in detail the concept of Nosocomial infections. Students are given an introduction about the chain of infection and modes of transmission of infection. The role of an AHP in storing and handling vaccines, sanitization, sterilization, and asepsis is discussed in detail.

This course covers the different methods of communicating in a medical office. The proper use of fax and telephone is discussed in detail. The vital role of telephone manners in effective client communication is discussed. Strategies to deal with different types of callers and taking telephone messages is emphasized. Proper protocol for writing emails is outlined. The accuracy of written communication is highlighted. Face to face communication is discussed in detail.

This course highlights the dynamic and vital role of an Administrative Health Professional (AHP). The evolving role of the administrative health professional is explained in length. Identification of skills and desirable attributes of the administrative health professional are focused, as well as an overview of different employment options. Ethical principles and decision making are also discussed as required within the healthcare environment, while attitude and professional mannerism is highlighted.

Admissions Requirements

Medical Office Assistant and Unit Clerk Diploma Information Kit

This kit includes important details on the Medical Office Assistant and Unit Clerk Diploma program at ABM College.

Medical Office Assistant & Unit Clerk Information Kit

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Student Recommendations of ABM College

I loved every minute of going to ABM College, I felt they prepared me so well for my course and for what's to come after graduation. I could not be happier with my education and now my successful career as a Health Care Aide.

Kelly Reis, Alberta
ABM College helped me to pursue my dream job. At first, I was hesitant because I thought doing classes online is not so easy. But they have flexible hours to attend so working students can choose a time to work with your schedule. All instructors are very approachable and staff are very accommodating. A great school that I will not forget.

Bhing Sayson-Cuadra, Saskatchewan
Deborah Cheesman
I studied the Diploma program in Business Administration and graduated May 2022. The teachers I had were all amazing! They are very good at what they do and help us as much as they can. They share their knowledge and experiences and help the students in every way.

Emma Rose Lontoc, Alberta
Erlinda Harn
I studied Medical Office Assistant & Unit Clerk at ABM College. The decision was difficult for me in my 40’s with kids and work, but I had great experience with online lessons. Thanks to my Instructors for always supporting and helping me. A good decision to study at ABM College.

Rafaela Goyena, Alberta
Ian Morales
Being a student of theMedical Office Assistant and Unit Clerkprogram was a great platform to change my career in the medical field. As I finished my studies, a lot of opportunities opened up to me to work as a unit clerk in the Saskatchewan Health Region.

Cheryle Pascua, Saskatchewan
Highly recommend it for professionals who need to upgrade their skills. I took the Digital Marketing Diploma and really liked it. It helped me increase my skills and build up my confidence. Teachers and staff were all very kind and helpful.

Marlene Rados, Alberta