• Online / In-person / Combination
  • 53 Weeks
    Morning / Evening / Weekend
Administrative Assistant

Diploma Summary

ABM College's Administrative Assistant Diploma teaches you different aspects of the program, including customer service. It prepares students to exceed industry standards by communicating comfortably through writing and speaking with their business communication course module. Through the marketing management course module, students learn marketing skills to utilize strategies to market their brand and deliver results. The Administrative Assistant course also guides them in using the technologies available to market their brand effectively.

Instructors also cover training in various vital applications and software necessary for successful administrative assistants. Additionally,  ABM College provides job placement assistance and career counseling to help students gain employment.


Administrative Assistant

Course Highlights


  • Students will learn all Microsoft Office to effectively use different applications in a workplace administrative capacity. 
  • Students will learn all workplace procedures to maintain the smooth functioning of a company.  
  • Graduates will gain an understanding of the importance of effective communication in the workplace. They will also gain an understanding of the importance of customer service. Finally, they will gain an understanding of the importance of multitasking.
  • The course also focuses on the importance of customer service and how to develop relationships with customers. It also teaches students how to analyze customer feedback and use it to improve their services.

  • Students build their foundation in database management helping them to learn various strategies and techniques.  

Career Opportunities


  • Administrative Support
  • Clerical Assistant
  • Information Clerk
  • Office Personnel
  • Secretary / Personal Assistant
  • Filing & Data Entry

Salary Range


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Administrative Assistant Course Curriculum


Admissions Requirements


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Administrative Assistant Diploma Information Kit


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This kit includes important details on the Administrative Assistant Diploma program at ABM College.

Administrative Assistant Information Kit

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Student Recommendations of ABM College


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    I loved every minute of going to ABM College, I felt they prepared me so well for my course and for what's to come after graduation. I could not be happier with my education and now my successful career as a Health Care Aide.

    Kelly Reis, Alberta
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    ABM College helped me to pursue my dream job. At first, I was hesitant because I thought doing classes online is not so easy. But they have flexible hours to attend so working students can choose a time to work with your schedule. All instructors are very approachable and staff are very accommodating. A great school that I will not forget.

    Bhing Sayson-Cuadra, Saskatchewan

  • Deborah Cheesman
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    I studied the Diploma program in Business Administration and graduated May 2022. The teachers I had were all amazing! They are very good at what they do and help us as much as they can. They share their knowledge and experiences and help the students in every way.

    Emma Rose Lontoc, Alberta

  • Erlinda Harn
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    I studied Medical Office Assistant & Unit Clerk at ABM College. The decision was difficult for me in my 40’s with kids and work, but I had great experience with online lessons. Thanks to my Instructors for always supporting and helping me. A good decision to study at ABM College.

    Rafaela Goyena, Alberta
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    Ian Morales
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    Being a student of theMedical Office Assistant and Unit Clerkprogram was a great platform to change my career in the medical field. As I finished my studies, a lot of opportunities opened up to me to work as a unit clerk in the Saskatchewan Health Region.

    Cheryle Pascua, Saskatchewan
  • graduation hat
    Highly recommend it for professionals who need to upgrade their skills. I took the Digital Marketing Diploma and really liked it. It helped me increase my skills and build up my confidence. Teachers and staff were all very kind and helpful.

    Marlene Rados, Alberta
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