Student Policies

ABM College is committed to adapting reasonable policies and procedures to ensure students have the opportunity to successfully complete their studies. ABM College is licensed to offer programs by the Private Career Colleges (PCC) Branch of the Government of Alberta. However, out-of-province students can attend these classes via online or distance learning, or in person. The College maintains a professional setting by assuring a safe, respectable, and fair environment for all students and staff members. Students and Staff are required to support the academic and ethical standards of ABM College. Violation of Student policies may be subjected to suspension and/or expulsion under the conditions of inadequate performance and unacceptable actions.

Student Attendance and Withdrawal Policy

ABM College is committed to ensure that all of our Students receive proper education, and that begins by ensuring accountability for attendance. All ABM Students are responsible for their education, and as such are expected to adhere to the following attendance policy – this includes any practicum placements that are a part of the curriculum. For quizzes, assignments, exams, and other grading components, the Student is required to fulfill all module components in order to progress within the program.

In order to confirm mandatory student attendance and adhere to governmental regulations, Instructors maintain an Attendance Register. Individual student attendance is verified at the beginning, middle, and end of the class. While full attendance is expected for every class, the College understands that unforeseen and unavoidable circumstances may arise. Whenever possible, the College will attempt to accommodate valid / excused absences.

ABM College attendance Policy:

a student has missed five (5) consecutive class days without contacting the college, before or during the absence, to provide a reasonable excuse is withdrawn.
a student with a reasonable excuse is absent more than thirty (30) consecutive calendar days is withdrawn.
a student has over 20% absences may be withdrawn from the program.

Student Academic Policy

Students are expected to complete assignments in the time allowed by instructors. Assignments are to be completed individually. There is a zero tolerance at ABM College regarding plagiarism/academic dishonesty. Academic dishonesty or plagiarism will result in a zero result in the assignment or exam and may include suspension or termination from the program.

Student Expulsion Policy

ABM College has a zero tolerance policy regarding academic dishonesty, the non-payment of tuition fees, harassment and /or discrimination of any form.

Academic Dishonesty

Cheating, plagiarism, unapproved collaboration, alteration of records, bribery, falsification of information, use of aids that have not been expressly permitted by instructors, theft or solicitation of another student’s assignments, paperwork, tests, or personal belongings, and intentionally attempting to assist another student to commit any act of academic dishonesty.

Outstanding Fees

Failure to pay tuition or other fees due to the College is considered a debt to the college.

Students may be expelled if fees are not paid after the College has provided written warning.

Harassment or Discrimination

Harassment and discrimination is a serious offense, there is a zero tolerance policy at ABM College. Students are required to be respectful to their peers/instructors/office staff. Students participating in harassment or discriminatory activities are subject to suspension under pending investigation. Expulsion will be automatic for any student who will be deemed, after the result of the investigation, to have engaged in harassment or discriminatory activities.

Course Retake and Academic Failure

ABM College permits course retakes for certain courses to support student academic success. Students must complete all assigned coursework, assessments, and evaluations within the timeframe set by the instructor. All academic, attendance, conduct, and assessment policies of ABM College remain in full effect, and students are expected to follow the retake schedule and maintain timely communication with instructors and administration. Programs offering retakes will only be awarded the passing mark (70%) on the final transcript, regardless of performance during the retake. Students approved for a retake are first required to pay the applicable fee per course: $50 for the first retake, $75 for the second retake, and $100 third and each subsequent retake. Failure to comply with this policy may result in termination of the retake opportunity and/or further academic consequences.

Significant Omissions in Admissions Documentation

Students who knowingly misrepresent their personal information on their application forms are subject to immediate expulsion.

Practicum Placement

A student who does not qualify in the classroom will not be sent out for Practicum in the designated program until all theory, lab, and exam requirements have been met.

Misuse of College Property

Students who damage, misuse, steal or otherwise use the property in a manner prohibited by common sense may be expelled and will be required to make restitution to the College.

Privacy Policy

ABM College is bound by federal laws to protect the privacy of the students. The College respects the right to privacy of its students and is committed to safeguarding the personal information of each student and graduate. ABM College will not disclose a student’s personal information without a prior written consent of the student.

At ABM College we protect the personal information collected from students, graduates, staff and other business partners. This includes the training of employees and the establishment of control systems for responsible use of personal information that is accessible to College employees while performing work-related duties. The College directs its employees to exercise caution when disclosing personal information to others. Access to personal information is limited to the following:

An individual accessing his or her own personal information.
An employee of the College with authorized access based on a legitimate academic or business need.
Any organization or person authorized by the individual to receive the information.
Authorized Legal Agent/Government Body/Representative under the circumstance where the College complies with the release of personal information.
Individuals or entity as permitted by law where deemed to be necessary for reasonable conduct of College business.

Student Complaint Procedure

ABM College is committed to providing quality education to all students. In the event of a complaint from a student, the college will do its best to understand the complaint and will work to resolve the issue in a timely manner.

Lodging a complaint will have no adverse consequences on the status of the complainant in their course or program of study.

Instructions:

From the D2L account main page, select ‘Complaint Form’ located in the top part of the screen. Alternatively, you can type the following into any internet browser to access the online form: https://tinyurl.com/ABMcomplaints. Although the online form is recommended, students may also email [email protected].
The Student Complaint Officer receives your complaint and will contact you to acknowledge receipt within one (1) business day.
Upon reading your complaint, the Student Complaint Officer will work to fix the problem and depending on the severity, may involve member(s) of ABM College staff and management.
Within ten (10) business days, the Student Complaint Officer will resolve the issue and notify you.
The Student Complaint Officer will email you and will ask if you feel the situation has been addressed. In the event you don’t feel the problem has been resolved, you will be able to click on the link provided in the email which will result in another member of the ABM team to manage the complaint.

Besides communication through email and phone, it may be required for you to attend a meeting in-person or via web conferencing (Zoom or Bongo).

You are to use the student complaint online form and not phone the reception desk.

For any questions (non-complaints), please email [email protected]

Photographic/Media Consent Policy

The student consents to the College collection and use of his/her personal images by photography or video recording for use on the ABM College website, in newsletters, publications and marketing purposes.

If the student chooses to refrain from using their own images, he/she must provide the college with a written statement to the college claiming that they do not want their personal images to be used on the website, in newsletters, publications or for any other marketing purposes. With this choice, the college shall avoid using the student’s images.

If the student consents to the college use of their opinions (testimonials), images or recordings, ABM College shall ensure that the purpose of such materials is only for marketing purposes. Any misuse of such opinions (testimonials), images or recordings by other parties does not make ABM College liable.

International Students

Communication Consent

By signing below, the student agrees or opts-in to receive emails, text messages, faxes, and phone calls from ABM College for the duration of their program, and after completion of their program for communication related to ABM College alumni, and employment follow up with respect to their specific training at ABM College.

The purpose of these forms of communications is for educational purposes only, such as maintaining student databases, complying with government regulations with respect to maintaining statistics, and invitations to future college events (e.g. alumni guest speakers).

Student Contact Information

A student is required to update the college in the event of a change in his/her contact information, including a change in address, email, and/or phone number.

Student Recommendations of ABM College

I loved every minute of going to ABM College, I felt they prepared me so well for my course and for what's to come after graduation. I could not be happier with my education and now my successful career as a Health Care Aide.

Kelly Reis, Alberta
ABM College helped me to pursue my dream job. At first, I was hesitant because I thought doing classes online is not so easy. But they have flexible hours to attend so working students can choose a time to work with your schedule. All instructors are very approachable and staff are very accommodating. A great school that I will not forget.

Bhing Sayson-Cuadra, Saskatchewan
Deborah Cheesman
I studied the Diploma program in Business Administration and graduated May 2022. The teachers I had were all amazing! They are very good at what they do and help us as much as they can. They share their knowledge and experiences and help the students in every way.

Emma Rose Lontoc, Alberta
Erlinda Harn
I studied Medical Office Assistant & Unit Clerk at ABM College. The decision was difficult for me in my 40’s with kids and work, but I had great experience with online lessons. Thanks to my Instructors for always supporting and helping me. A good decision to study at ABM College.

Rafaela Goyena, Alberta
Being a student of theMedical Office Assistant and Unit Clerkprogram was a great platform to change my career in the medical field. As I finished my studies, a lot of opportunities opened up to me to work as a unit clerk in the Saskatchewan Health Region.

Cheryle Pascua, Saskatchewan
Highly recommend it for professionals who need to upgrade their skills. I took the Digital Marketing Diploma and really liked it. It helped me increase my skills and build up my confidence. Teachers and staff were all very kind and helpful.

Marlene Rados, Alberta